Privacy Policy

This Privacy Policy describes how PROQX B2B PROCUREMENT PRIVATE LIMITED (“ProQX”, “we”, “us”, or “our”) collects, uses, and shares your information when you visit our marketing website, https://proqx.com. This policy does not apply to the ProQX application hosted at proqx.cloud. That application has its own separate Privacy Policy.

 

Last Updated: May 21, 2025

 

1. Introduction

ProQX is committed to protecting your privacy. This Privacy Policy explains how we handle your information when you browse our marketing website. By visiting our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

 

2. Information We Collect

As a marketing website, we primarily collect information to understand how our site is used and to respond to your inquiries.

  • Information You Provide to Us (Voluntarily):
    • Contact Form Submissions: If you fill out a contact form, request a demo, or subscribe to a newsletter, we collect the information you provide, such as your name, company name, email address, phone number, and any message you send. This information is used solely to respond to your request or to send you the requested communications.
    • Live Chat Interactions (via Tawk.to): If you use our live chat feature, we collect the information you provide during the chat, such as your name, email address, and the content of your messages. This is used to answer your questions and provide support.
  • Information We Collect Automatically:
    • Usage Data: We collect information about your visit, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data. This helps us understand how visitors interact with our website.
    • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data on website usage. These technologies help us remember your preferences, analyze trends, and administer the website. For detailed information on the cookies we use, please refer to our Cookie Policy (link this to your actual Cookie Policy page). This includes services like Google Analytics, Microsoft Clarity, and Google Tag Manager.

3. How We Use Your Information

We use the information collected from our marketing website for the following purposes:

  • To Respond to Your Inquiries: To communicate with you and address your questions, requests for information, or demo requests submitted via our contact forms or live chat.
  • To Improve Our Website: To analyze website traffic and user behavior using tools like Google Analytics and Microsoft Clarity, to enhance the performance, content, and user experience of our website.
  • For Marketing and Communication: If you opt-in, to send you updates, newsletters, or information about ProQX services that may be of interest to you. You can opt-out at any time.
  • For Security: To detect, prevent, and address technical issues or security threats to our website.

4. How We Share Your Information

We do not sell or rent your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as:
    • Website Analytics: Google Analytics, Microsoft Clarity (to analyze website usage).
    • Live Chat: Tawk.to (to provide chat functionality and manage communications).
    • Tag Management: Google Tag Manager (to manage and deploy website tags).
    • Email Marketing Services: (if you use one for newsletters).
    • Hosting Providers: (for website hosting). These providers have access to personal information only to the extent necessary to perform their functions and are obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
  • Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various business purposes, such as reporting on website trends.

5. Redirection to ProQX Application (proqx.cloud)

Please be aware that our marketing website (https://www.proqx.com/) may contain links or redirects to our separate B2B procurement application, proqx.cloud. Any information you provide or activities you undertake on proqx.cloud are governed by the distinct Privacy Policy and Terms of Service located on that application. We encourage you to review those policies carefully before using the proqx.cloud application.

 

6. Your Choices and Rights

  • Contact Form/Chat Submissions: If you’ve submitted information via a form or chat, you can contact us to request access to, correction, or deletion of that information.
  • Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails.
  • Cookies: You can manage your cookie preferences through our Cookie Consent tool or by adjusting your browser settings. For more details, see our Cookie Policy.
  • Data Rights (for EU/EEA and Switzerland citizens/residents): In accordance with GDPR and similar regulations, you may have rights such as the right to access, rectify, erase, restrict processing, or port your personal data. To exercise these rights, please contact us at contact@proqx.com.

7. Data Security

We implement reasonable security measures to protect the information collected on our website from unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 

8. Data Retention

We retain the information collected from our marketing website for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

 

9. International Data Transfers

As ProQX operates globally and utilizes service providers, your information may be transferred to, stored, and processed in countries outside of India, including where our third-party service providers (like Tawk.to, Google, Microsoft) operate. We will take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws.

 

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children on our marketing website.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the website after such changes constitutes your acceptance of the updated Privacy Policy.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

PROQX B2B PROCUREMENT PRIVATE LIMITED 

Ahmedabad, Gujarat, India 

Email: contact@proqx.com

Phone: +91 9879811663 

Website: https://proqx.com